Life Cycle Services for Tactical Communications
Maximize Operational Availability, Performance, and Results
Our products and systems for tactical communications are made for extremely demanding use even up to decades. To ensure peak performance of the solutions over their entire life cycle requires them to be well-maintained and up-to-date.
With our comprehensive portfolio of life cycle services, you benefit from maximized productivity and minimized downtime. The services cover the entire life cycle from system establishment to retirement.
We provide the services flexibly according to your needs with support tools for optimized and automated process, locally by trusted partners and Bittium, and through localized maintenance capability service to ensure sovereignty.
Services for Optimal Performance
Support & Maintenance
With our Support & Maintenance service, we provide lifetime support to maximize operational availability of systems in the field. Benefit from a full service package including technical support, and hardware & software life cycle support. Ongoing support for solutions that make a difference.
Additional Services for Support Establishment
A wide range of additional services are available based on specific needs and requirements. Services can include training, localized service capability, and spare part stock, just to mention a few.
Additional Services for In-Service & End of Life Support
When the products and systems are in use, we support with training, on-site support, preventive maintenance, and repair services. To manage the end of life process, we provide obsolescence management for components and product disposal for retired devices.
Benefits
Long-Term Reliability
Maximized Performance
Security
Expert Support
Tailored Services
Sovereignty
Ongoing Support for Solutions that Make a Difference
Support & Maintenance for Entire Life Cycle
Our Support & Maintenance service package maximize operational availability and performance over the entire life cycle of the products and systems.
- Technical Support:
- Easy-to-use support tools for hassle-free service requests and quick response times
- Bittium’s trusted partner as the first line of support locally. Our experts work closely with the partner to provide all the needed support quickly.
- Hardware Life Cycle Support:
- Easy-to-use support tools for servicing according to needs
- Active obsolescence management for hardware components during even decades of use.
- Software Life Cycle Support:
- Software performance and security maintained over the life cycle
- Streamlined and constant process for maintaining ecosystem compatibility
Building Sovereignty for Crisis Situations
Sovereignty Through Localized Maintenance Capabilities
Especially in military crises, it can be critical to have access to localized maintenance capabilities.
We offer four levels of service that can be trained and transferred as part of your organization: from level 1 to level 4, where level 4 offers the most extensive localization.
The localized maintenance capabilities empower sovereignty and maximize operational availability, reducing dependence on Bittium’s support.